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Exchanges & Returns

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Exchanges & Returns


If you would like to exchange your product for another style or size, or to return your merchandise, first fill out the Return/Exchange Form. Next, take your product to your local UPS, Fed Ex, or USPS office and ship to the Returns Department at the address listed below. Please make sure to keep a copy of the package's tracking number for your records.

If you believe you have a defective product, please fill out the Return/Exchange Form and follow the shipping instructions listed above. Super Shoes will review your product and will contact you with further information regarding your request.

You can also return your products at any of our Super Shoes store locations, or to the address below:

Super Shoes Customer Service
601 Dual Highway
Hagerstown, MD 21740
1.866.842.7510
customerservice@supershoes.com
Mon – Fri, 8:00am – 5:00pm EST

click here to print the Return/Exchange Form

Contact Us

Super Shoes Customer Service
601 Dual Highway
Hagerstown, MD 21740
1.866.842.7510
customerservice@supershoes.com
Mon – Fri, 9:00am – 5:00pm EST

Find A Store

With locations in 8 contiguous states from Maine to Virginia, click below to find a store near you!